Terms & Conditions
We make our watch straps with high quality leathers, durable string, and a great deal of love. As such, they can last for a long time if they’re properly cared for. Horween and vegetable-tanned Tuscan leathers will patina beautifully over time and the pieces we create from them tell a story. Our watch straps are guaranteed for the first three years, so if something breaks you can send it back to us and we’ll repair it if we can free of charge. You only pay the postage. If we can not fix it, we’ll replace it. The only exception is negligence – we do not cover red wine spills or alpine slide ejections.
We recommend that you avoid exposing the watch strap to water, humidity, and extreme heat. If left out in the sunlight, the leather may change color. As it isn’t waterproof, don’t wear your strap in the shower or during high intensity exercise.
Because every screen device is calibrated differently, the exact colour of our product can not be guaranteed. We represent our products as accurately as we can through images and descriptions, but as leather is a natural material and all our straps are handmade, you can expect small variations from item to item.
Due to the bespoke nature of our products, all sales are final. We only accept returns if there is a fabrication fault, please see our returns and exchanges policy for more information.
Shipping & Taxes
We ship worldwide for a flat fee of €10. As we handmake our watch straps to your specifications, you can expect a certain lead time after we receive your order and we appeciate your patience. Once in a while, we’re very busy but we normally ship within two to three weeks. Longer waiting times than this will be clearly displayed at the top of our ordering page. As soon as your item is on the way, we’ll send you a tracking number via e-mail.
All shipments outside the European Union may be subject to import charges. As we can not predict what these charges may be, they are the responsibility of the purchaser. Please contact your local customs office for information about your county’s import duties.